Voting With Your Dollars: How large chain store stores have missed the mark and failed to nurture opportunity.

  Yesterday I went into my local Shoppers Drug Mart. I shop there a lot. At least I did.  While it’s fairly obvious that a large percentage of consumers do not love the move to automation (there are entire social media campaigns about this!) the response to customer feedback has been mixed, to say the … Continue reading Voting With Your Dollars: How large chain store stores have missed the mark and failed to nurture opportunity.